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Tucker's Air Conditioning, Heating & Plumbing logoCustomer Story · Frederick, Maryland

The work behind every job? It just gets done.

Tucker's keeps the office side of every job moving with Resolv—so its team can stay focused on customers, growth, and the next job.

Tucker's uses Resolv for

  • Rebates
  • Permits
  • Warranties
Family-owned since 1995Maryland & Washington, D.C.
Read AlongCaroline · Tucker's

Because it's cash right off the top line for the customer,

Full 5-Second Transcript
  1. Because it's cash right off the top line for the customer,
  2. it just helps us get that bottom-line number down.

The Operational Shift

More follow-through. More room to grow.

Resolv keeps the office work moving alongside Tucker's team, so customers stay supported and every job gets the follow-through it needs.

Every Completed Job

Keeps every job moving.

After the install, rebates, permits, and warranty registrations stay organized and on track.

With Resolv

Brings the next step forward.

Resolv reviews each job, gathers what is available, and brings the team in when a decision or detail needs them.

The Result

Gives the team room to grow.

The team stays focused on customers, growth, and the next job while the follow-through keeps moving.

“It's just another thing that gets done, and you just don't have to worry about it.”

Ken Tucker

Owner, Tucker's

More Than a Rebate Story

One front office. One back office. One Resolv.

Tucker's uses Resolv to keep rebates, permits, and warranties moving after the job. Resolv GSD carries that same follow-through to the front of the shop: AI Dispatch answers calls and texts, organizes the work, and connects it to everything that follows.

Answers calls and texts.

AI Dispatch gives the shop one number that turns customer conversations into organized Resolv work.

Files rebates, permits, and warranties.

Resolv follows the job through the office work that most tools leave behind.

Why Resolv Offers Both

Because the customer call and the final filing are one job.

Bringing both sides under one roof means fewer handoffs, better context, and more opportunities to turn demand into completed, well-supported work.